Frequently Asked Questions

Everything you need to know about shopping for luxury designer handbags.

Are all your designer handbags authentic?

Yes, authenticity is our top priority. Every item undergoes a rigorous multi-point inspection process by our in-house experts to ensure it is 100% authentic before it is listed for sale.

What is the condition of the pre-owned items?

We use a detailed grading system ranging from 'New with Tags' to 'Gently Used.' Each product page includes high-resolution photos and a specific description of any wear to provide complete transparency.

Do you offer international shipping?

Yes, we ship our luxury goods worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that customs duties may apply depending on your country.

What is your return policy?

We offer a 30-day return policy on most items. The product must be returned in the same condition as received, with all original security tags and packaging intact to qualify for a full refund.

Can I sell or trade-in my designer handbag?

Absolutely. We offer a competitive buy-back and trade-in program. Simply fill out our online appraisal form with photos of your bag, and our team will provide a quote within 24-48 hours.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm and Klarna, allowing you to buy now and pay over time.